Front Desk Overview

Friday, June 19, 2026

Open tasks3Guest, maintenance, and ordering

VIP / special2Care notes to keep visible

Room notes4Mews and room-note feed

Blockers2Guest-facing follow-up

Place Maintenance Request

Front desk intake

Supplies

Shift notes

Send shift notes to the next teamUse this for handover notes, ownership, and follow-up. Use Mews for movement details.

Recent handover notesNewest first

Room 205 iron follow-upNeeds follow-up

BrentFront Desk to HousekeepingToday

Guest asked for an iron. Please confirm one is placed before the next desk shift texts them.

Front Desk team

Guest notes, purchased packages, and special-care details to review before a conversation, handoff, or room touch.

Room	Guest	Note	Source
202	Pham / Brooks	VIP early check-in; keep room status visible before arrival.	Mews note
301	Andersen	Repeat guest; confirm quiet room note is acknowledged.	Room note
TH301	Schmaelzle	Package / add-on purchased: 1 x Room Upgrade-Plusgrade.	Mews package

Operational notes from the room and reservation feeds.

Room	Guest	Note	Status	Source
205	Whitfield	Requested an iron at 6:27 AM.	Open	Desk handoff
202	Pham / Brooks	VIP early arrival pressure; check room before text.	Blocker	Mews note